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Steps for Free shipping and packaging Mail-In Program

Customer will need to notify NEUTAB Products by either calling 240-912-5244 or emailing to request the recycling service.

Customer will need to provide the following:
• Description and Serial number (or online order number) of the device to be recycled 
• Valid email address
• Valid shipping address 

Customer will receive a free prepaid shipping label by email and a USPS pickup scheduled to the customer provided address. Once pickup arrives, please affix the shipping label to the box, insert your device, and ship to us for environmentally compliant recycling.
 * NEUTAB will not dispose of covered devices in landfills or transfer covered devices to computer equipment recycling facilities that dispose of covered devices in landfills other than necessary incidental disposal in de minimis amounts.


You are responsible for all confidential data that may be stored on the Device. Before you ship any Device for recycling, you are responsible for: (a) deleting the data on the Device; (b) backing up or transferring any data prior to deletion; and (c) removing any removable media, such as memory cards, etc.
As each Device is different, for removing data on the Device, please contact us by emailing  By following the instructions provided to ensure data is removed from the Device prior to returning for recycling will protect your personal data.

Neither NEUTAB Products nor any third party (including shipping service) will accept liability for lost data or software or dissemination of confidential information.